Terms of service

Last updated: June 6, 2026

Effective date: June 6, 2026

PLEASE READ CAREFULLY. These Terms and Conditions contain a binding arbitration agreement and a class action waiver that affect your legal rights. By using our Site or purchasing our products, you agree to resolve disputes through individual binding arbitration and waive the right to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms — see Section 17.

Welcome to Blossom Ritual. These Terms and Conditions ("Terms") govern your use of blossomritual.com (the "Site") and any purchase of products from Blossom Ritual LLC ("Blossom Ritual," "we," "us," or "our"). By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Site or purchase our products.

1. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the laws of your jurisdiction to use our Site or place an order. By using the Site, you represent and warrant that you meet these requirements.

If you are using the Site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration

You may browse our Site without creating an account, but certain features (such as faster checkout, order history, and saved preferences) require account registration. When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your information
Keep your password confidential and secure
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate any account that violates these Terms (see Section 12).

3. Products and Pricing

Product Descriptions and Imagery

We work hard to describe our products accurately, including ingredients, origin, flavor notes, and brewing instructions. Product images are representative; the actual appearance of tea leaves, blends, and packaging may vary slightly between harvests and production runs.

Tea is a natural agricultural product. Flavor, aroma, color, and leaf appearance may vary by harvest season, growing conditions, and processing. This variation is part of the character of artisanal tea.

Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure pricing is accurate, but errors can occur. We reserve the right to:

Correct pricing errors at any time, including after an order is placed
Cancel any order placed with an incorrect price (a full refund will be issued)
Limit purchase quantities per customer, per order, or per household
Refuse or cancel any order at our discretion

Prices do not include applicable sales tax, which will be added at checkout based on your shipping address.

Health and Safety Disclaimer

Our products are food items intended to be enjoyed as a beverage. We make no medical claims about our teas. Statements about wellness, calm, energy, focus, or other effects are not evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

If you are pregnant, nursing, taking medication, or have any medical condition, please consult a licensed healthcare provider before consuming our products. Some of our teas contain caffeine.

Allergen Information

Our teas are produced in a dedicated tea-only facility. Our recipes do not contain nuts, gluten, dairy, or animal products. However, we cannot guarantee that ingredient suppliers upstream of our facility operate under the same conditions. If you have a severe allergy, please review the ingredient list carefully and contact us at support@blossomritual.com before purchase.

4. Orders and Payment

Placing an Order

When you place an order through our Site, you are making an offer to purchase the products in your cart. Your order is not accepted until we send you an order confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product unavailability
Errors in product description or pricing
Suspected fraud or unauthorized payment
Violation of these Terms
Inability to ship to the address provided

If we cancel an order after payment has been processed, we will issue a full refund to the original payment method.

Payment

We accept payment methods displayed at checkout, including major credit cards, debit cards, and other payment options enabled through Shopify Payments and partner services. By providing payment information, you represent that you are authorized to use the payment method and that the information you provide is accurate.

You authorize us (and our payment processor) to charge the total amount of your order, including taxes and shipping, to the payment method you select.

5. Shipping

Shipping terms, processing times, delivery estimates, rates, and policies for lost, damaged, or undelivered orders are governed by our separate Shipping Policy, which is incorporated into these Terms by reference. Please review it before placing an order.

6. Returns and Refunds

Returns, refunds, exchanges, and damaged item claims are governed by our separate Refund and Return Policy, which is incorporated into these Terms by reference. Please review it before placing an order.

7. Promotional Codes and Discounts

From time to time, we offer promotional codes, discounts, and special offers. The following rules apply to all promotional codes unless otherwise stated in the specific offer:

One promotional code per order (codes cannot be stacked or combined)
Cannot be combined with other promotions, discounts, or sales
Cannot be applied to gift cards, shipping fees, taxes, or items already on sale
Subject to expiration as stated in the offer terms
Hold no cash value and cannot be redeemed for cash
Non-transferable and may not be sold or resold
One-time use unless stated otherwise

We reserve the right to:

Modify, suspend, or cancel any promotional offer at any time without notice
Cancel orders that misuse, abuse, or fraudulently apply promotional codes
Refuse to honor codes that have been obtained or shared in violation of the offer terms

8. Intellectual Property

Our Intellectual Property

All content on the Site — including but not limited to the BLOSSOM RITUAL® trademark, logo, brand name, product names (including but not limited to "The Timeless Ritual," "The Glow Ritual," "Dreamy Rose Black Tea," "Jasmine Bloom Green Tea," "Himalaya Floral Oolong Tea," "Honey Chamomile Oolong Tea"), packaging design, illustrations, photographs, videos, written content, layouts, and graphic elements — is the property of Blossom Ritual LLC or its licensors and is protected by United States and international trademark and copyright laws.

BLOSSOM RITUAL® is a trademark of Blossom Ritual LLC, registered with the United States Patent and Trademark Office (USPTO).

Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view content on the Site for your personal, non-commercial use only.

You may not:

Copy, reproduce, modify, distribute, publish, transmit, or sell any content from the Site
Use our trademarks, brand name, product names, packaging design, or imagery in any commercial context without our prior written consent
Use any automated tools (bots, scrapers, crawlers) to access or extract content from the Site
Frame, mirror, or embed any portion of the Site on another website without our written consent
Reverse engineer, decompile, or attempt to derive the source code of the Site

All rights not expressly granted to you are reserved by Blossom Ritual LLC.

9. User-Generated Content

You may have the opportunity to submit reviews, photos, videos, comments, ratings, or other content ("User Content") through our Site, our reviews partner (Loox), our social media channels, or by tagging us in your own posts.

License to Us

By submitting User Content, you grant Blossom Ritual LLC a perpetual, worldwide, royalty-free, non-exclusive, transferable, sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in any media, including:

On our Site
In marketing emails and newsletters
On our social media channels (Instagram, Facebook, TikTok, and others)
In paid advertising
On product packaging and printed materials
In any other promotional context

You also grant us the right to use your first name and the city/state you submitted (if applicable) in connection with your User Content. We will not publish your full name, email address, or other private contact information without your permission.

Your Representations

By submitting User Content, you represent and warrant that:

The content is your original work or you have all necessary rights to submit it
The content does not violate the rights of any third party (copyright, trademark, privacy, publicity, or otherwise)
The content is truthful and reflects your genuine experience
The content does not contain anything unlawful, defamatory, obscene, threatening, or hateful

We reserve the right to remove, edit, or refuse to publish any User Content at our sole discretion.

10. User Conduct

When using our Site, you agree not to:

Use the Site for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to any part of the Site, our systems, or other users' accounts
Interfere with or disrupt the operation of the Site (e.g., denial-of-service attacks, malware)
Impersonate any person or misrepresent your affiliation with any person or entity
Submit false or misleading information
Engage in fraudulent activity, including chargeback fraud, return fraud, or promotional code abuse
Harass, threaten, or abuse our team or other customers
Collect personal information about other users
Use the Site or our products to compete with us or to develop a competing product

Violation of these conduct rules may result in account termination, order cancellation, refusal of future service, and legal action where appropriate.

11. Account Termination and Refusal of Service

We reserve the right, at our sole discretion and without prior notice, to:

Refuse service to any customer
Cancel or refuse to fulfill any order
Suspend or terminate any account
Remove or refuse to publish any User Content
Take any other action we deem necessary

Grounds for such action include (but are not limited to): violation of these Terms, fraudulent activity, abusive behavior toward our team, repeated chargebacks, promotional code abuse, return abuse, or any conduct we determine to be harmful to our business, our team, or other customers.

Termination of your account does not affect any obligations you have already incurred or rights either party has accrued prior to termination.

12. Disclaimers

THE SITE AND OUR PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

WE DO NOT WARRANT THAT:

THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
DEFECTS WILL BE CORRECTED
THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
ANY INFORMATION OBTAINED THROUGH THE SITE WILL BE ACCURATE, COMPLETE, OR RELIABLE

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions may not apply to you.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BLOSSOM RITUAL LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:

YOUR USE OF OR INABILITY TO USE THE SITE OR OUR PRODUCTS
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR PERSONAL INFORMATION
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE
ANY BUGS, VIRUSES, OR HARMFUL CODE TRANSMITTED THROUGH THE SITE
ANY ERRORS OR OMISSIONS IN ANY CONTENT
ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED OR TRANSMITTED THROUGH THE SITE

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the limitation of liability for certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Blossom Ritual LLC and its officers, directors, employees, agents, suppliers, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Site or our products
Your violation of these Terms
Your violation of any rights of another party
Your User Content
Your fraudulent, willful, or negligent acts or omissions

15. Governing Law

These Terms and any dispute or claim arising out of or in connection with these Terms, the Site, or our products shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

16. Dispute Resolution — Informal Resolution First

Before filing a formal claim, you agree to first contact us at support@blossomritual.com with a written description of the dispute and your contact information. We will work in good faith to resolve the dispute informally within 60 days. Most disputes can be resolved this way.

If we cannot resolve the dispute informally within 60 days, either party may proceed to arbitration as described in Section 17.

17. BINDING ARBITRATION AND CLASS ACTION WAIVER

IMPORTANT: This section affects your legal rights. Please read it carefully. By agreeing to these Terms, you agree that disputes will be resolved by binding individual arbitration instead of in court, and you waive the right to participate in a class action.

17.1 Agreement to Arbitrate

You and Blossom Ritual LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, our products, your purchase, or our relationship — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — shall be resolved by binding individual arbitration, except as set forth below.

Arbitration is more informal than a lawsuit in court. There is no judge or jury, and court review of an arbitration award is limited. The arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.

17.2 Arbitration Administrator and Rules

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org. If the AAA is unavailable, the parties will mutually agree on an alternative administrator, or a court may appoint one.

The arbitration may be conducted in person, by telephone, or by video, at the customer's choice. If the dispute involves $25,000 or less, it may be resolved by document submission only, unless either party requests a hearing.

17.3 Class Action Waiver

YOU AND BLOSSOM RITUAL LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative or class proceeding, and may not award class-wide relief.

If this Class Action Waiver is found to be unenforceable, then the entirety of this Section 17 shall be null and void as to that claim, and the claim shall proceed in court.

17.4 Exceptions

Either party may, at its option:

Bring an individual action in small claims court in the jurisdiction where the customer resides
Seek injunctive or equitable relief in a court of competent jurisdiction to prevent the unauthorized use or infringement of intellectual property rights

17.5 30-Day Right to Opt Out

You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to us within 30 days of the date you first accept these Terms (typically the date of your first order or account creation). Your notice must include:

Your full name
The email address associated with your account
A clear statement that you are opting out of arbitration

Send your opt-out notice to:

Email: support@blossomritual.com (subject line: "Arbitration Opt-Out") Mail: Blossom Ritual LLC, Attn: Arbitration Opt-Out, 7901 4th St N, Ste 300, St. Petersburg, FL 33702

If you opt out, you will not be bound by this arbitration agreement, but you will still be bound by all other provisions of these Terms.

17.6 Venue (If Arbitration Does Not Apply)

If for any reason a claim is not subject to arbitration (because you opted out, because the Class Action Waiver was found unenforceable, or because the claim is otherwise excluded), the claim shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to the personal jurisdiction of those courts.

17.7 Survival

This Section 17 survives the termination of your account or these Terms.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our Site.

Your continued use of the Site or purchase of our products after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Site.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund and Return Policy, constitute the entire agreement between you and Blossom Ritual LLC regarding the Site and our products, and supersede any prior agreements between us.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

22. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Blossom Ritual LLC.